UcallWeconn Contact Support
At UcallWeconn, we strive to provide the most efficient ways that customers can get in touch with us with the least effort possible. This is why we have undergone exhaustive research to find the most feasible way that we can be contacted based on prevailing technologies. What we have uncovered is that majority of Internet users communicate in two ways; via Instant Messenger, or using electronic mailing facilities (E-mail
In majority of business environments, these have proven to be the two most efficient ways that customers can get hold of providers, which is why they have remained the most prevalent forms of communication based on Internet technology. The problem is that the use of Instant Messenger is merely dedicated for emergency responses only, much like a number for a towing service when your car breaks down.
This is the reason why there are very few companies that maintain round the clock Instant Messenger services. As such, for a service company like ours, it can prove to be unreliable for both sales and after sales concerns of customers. It is also important to point out that whatever functionality Instant Messenger can provide, E-mail can deliver, and with much more quality. This is the reason why we have chosen to focus on dedicated E-mail support for all our customers.
We are bilingual! We speak English and Russian!
We would like to assure our customers though that we are exerting a continuous effort to find more efficient ways of establishing contact with us, for now, any offers, queries, task, notifications, and other forms of communication can be sent to info@UcallWeconn.net
, where we will keep an active log of all conversations with our customers in our inbox and ticket system.
This functionality delivered by E-mail makes communication more efficient, because it allows us to look back at the exchange of communication between us and our customers. This allows us to make more accurate decisions on how to improve products, services, and customer satisfaction. Even payment issues can be easily addressed using this facility; just make sure that payment way and account data is included in the initial message sent to us.
It will allow us to formulate a prompt and proper response to your inquiry, by reviewing the issue immediately to deliver the necessary feedback at once. This type of efficient exchange of information is what made us believe that E-mail is the best form of customer support anywhere on the Internet today. We do request our customers to refrain from sending spam and subscribing us to mailing lists, because this will unnecessarily clog up the system. You may even be included in the filter for junk E-mails because of this unwanted action.
A reminder to our valued customers, to allow UcallWeconn to make the appropriate and immediate response to your concerns, please ensure that the subject of the E-mail relevant to its contents. This will make it easier to sort incoming E-mail and respond to priority messages accordingly. It will also be highly appreciated if the contents are straight to the point and extremely detailed, to help us understand and troubleshoot your concerns correctly.
With this, UcallWeconn can promise to deliver the best possible customer contact support anywhere on the Internet.